Shipping Policy
Introduction
At TheOnlineMeds, we are committed to providing fast, reliable, and discreet shipping for all of our customers. This Shipping Policy outlines how your order will be shipped, the timeframes for delivery, and other important details regarding our shipping process.
Order Processing
- Processing Time: All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Timeframes: Delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are as follows:
- Standard Shipping: 4-5 business days.
- Overnight Shipping: 1-2 business days.
Please note that delivery delays can occasionally occur.
Discreet Packaging
- Discreet Packaging: We understand the importance of privacy. All orders are shipped in plain, unmarked packaging to ensure your privacy is protected. The packaging does not indicate the contents or the source of the shipment.
Shipping to P.O. Boxes
- P.O. Box Shipping: We ship to addresses within the U.S., including P.O. Boxes. Please ensure that your P.O. Box address is correctly formatted to avoid any delivery issues.
Shipment Confirmation and Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
Damages and Issues
- Damaged Items: TheOnlineMeds is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Reporting Issues: Please save all packaging materials and damaged goods before filing a claim. If you have any issues with your order, please contact us at [email protected] for assistance.
International Shipping
- International Shipping: At this time, we do not ship outside the U.S.
Contact Us
If you have any questions or need further assistance with your order, please contact us at [email protected].
Changes to This Shipping Policy
We may update our Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this policy periodically for any changes.
Last updated: 29-05-2024